All Case Studies
Healthcare
See how Diaverum uses Nextbitt to manage its entire network of clinics, suppliers and healthcare professionals.
27 clinics | 10,000+ work orders | 6,200 assets managed
All Case Studies
See how Diaverum uses Nextbitt to manage its entire network of clinics, suppliers and healthcare professionals.
27 clinics | 10,000+ work orders | 6,200 assets managed
Diaverum Portugal wanted to simplify its physical asset and facilities management operations, guaranteeing efficient control over its clinics. With thousands of physical assets spread across 27 locations in Portugal, managing and monitoring maintenance service providers was a complex task, requiring an integrated solution to ensure operational efficiency and environmental sustainability.
Optimizing operations and increasing efficiency
Diaverum has digitized all its physical assets on the Nextbitt platform, along with digitizing the processes needed to manage them effectively.
Centralized management
The Nextbitt platform has made it possible to centralize and standardize the monitoring of the management of all maintenance service providers, ensuring a more efficient operation.
Compliance with SLAs
Diaverum now has immediate visibility of compliance with Service Level Agreements (SLA), improving the quality and speed of service from both internal and external providers.
Monitoring consumption
With the help of Nextbitt, it has been possible to monitor water consumption in real time, which is essential for hemodialysis treatments, as well as energy and air quality, promoting more sustainable and efficient decisions.
Better visibility and control
With the complete digitalization of the physical asset management process and centralized management through the Nextbitt platform, Diaverum has achieved strict control of all operations, ensuring greater transparency and efficiency in the management of its 27 clinics.
Cost reduction and resource optimization
Through real-time monitoring, Diaverum was able to identify savings opportunities, especially in the consumption of water used for hemodialysis. After implementing Nextbitt, there was also a significant reduction in effort on the part of the back-office teams, allowing them to focus more on continuous improvement and value-added tasks.
Improved service delivery and internal customer satisfaction
By monitoring service providers' SLAs, Diaverum ensures that agreed standards are met, resulting in faster problem resolution and more satisfied clinical teams, who can focus on providing the best care for patients.
More efficient and sustainable operation
The implementation of Nextbitt has enabled Diaverum to operate more efficiently and sustainably, reducing its environmental impact and optimizing the use of resources, especially with regard to water and energy consumption.
Identification of anomalous patterns and non-conformities
The Nextbitt platform has helped Diaverum to identify anomalous patterns in the use of water for hemodialysis and in air quality monitoring, allowing immediate adjustments to ensure safe and sustainable operation.
Better visibility and control
With the complete digitalization of the physical asset management process and centralized management through the Nextbitt platform, Diaverum has achieved strict control of all operations, ensuring greater transparency and efficiency in the management of its 27 clinics.
Cost reduction and resource optimization
Through real-time monitoring, Diaverum was able to identify savings opportunities, especially in the consumption of water used for hemodialysis. After implementing Nextbitt, there was also a significant reduction in effort on the part of the back-office teams, allowing them to focus more on continuous improvement and value-added tasks.
Improved service delivery and internal customer satisfaction
By monitoring service providers' SLAs, Diaverum ensures that agreed standards are met, resulting in faster problem resolution and more satisfied clinical teams, who can focus on providing the best care for patients.
More efficient and sustainable operation
The implementation of Nextbitt has enabled Diaverum to operate more efficiently and sustainably, reducing its environmental impact and optimizing the use of resources, especially with regard to water and energy consumption.
Identification of anomalous patterns and non-conformities
The Nextbitt platform has helped Diaverum to identify anomalous patterns in the use of water for hemodialysis and in air quality monitoring, allowing immediate adjustments to ensure safe and sustainable operation.
"With the Nextbitt platform, analysis and response times have improved considerably, and we know that 'time is money'.
In addition, today 100% of our preventive maintenance is scheduled automatically, which ensures efficiency and total control."
Luís Rodrigues
Construction and Maintenance Manager | Salsa Jeans
"On the Nextbitt platform we monitor everything from water and energy consumption to air quality.
Large amounts of water are consumed in the hemodialysis process. The platform makes it possible to adjust the use of resources to needs, ensuring informed and actionable decisions based on various environmental metrics."
Miguel Gonçalves
Operations Director | Diaverum Portugal
"Nextbitt is a reference partner for Microsoft, in a relationship of mutual trust and joint success over the last decade. Aligning the development of Nextbitt solutions with the evolution of the Azure platform, including the introduction of Artificial Intelligence, enhances our ability to respond to our customers' needs. In the short term, the next step will be to accompany the internationalization process, including making Nextbitt available on the marketplace."
Abel Aguiar
Executive Director & Board Member | Partner Channel
"Given the reality and universe of the bank's facilities, it has a significant impact on the bank's operational footprint and on reducing energy costs."
Bruno Jorge
Head of Facilities Banco BPI
“On the Nextbitt platform we have all resources digitized, thus being able to monitor and maintain them, and systematize all processes and maintenance needs requested by our internal customers. This way we can reduce waiting times for requested interventions. This naturally reduces our costs, as we need shorter teams.”
Flávio Ferreira
Facilities & Maintenance Manager
"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."
André Vieira d'Almeida
Engineering and Maintenance
"The need to manage a large asset portfolio, very diversified and spread across the country, meant that we had to adopt a platform with a proven track record in the stable market, which would give us the guarantee of commitment, but also the necessary adaptability to CTT's specificities. Nextbitt was that solution."
Ana Catarina Dias
Director of Physical Resources and Security
"With the Nextbitt platform, analysis and response times have improved considerably, and we know that 'time is money'. In addition, 100% of our preventive maintenance is scheduled automatically, which ensures efficiency and total control."
"With the Nextbitt platform, analysis and response times have improved considerably, and we know that 'time is money'. In addition, 100% of our preventive maintenance is scheduled automatically, which ensures efficiency and total control."
Luís Rodrigues
Construction and Maintenance Manager | Salsa Jeans
On the Nextbitt platform we monitor everything from water and energy consumption to air quality.
Large amounts of water are consumed in the hemodialysis process. The platform allows us to adjust the use of resources to needs, ensuring informed and actionable decisions based on various environmental metrics."
"On the Nextbitt platform we monitor everything from water and energy consumption to air quality.
Large amounts of water are consumed in the hemodialysis process. The platform allows us to adjust the use of resources to needs, ensuring informed and actionable decisions based on various environmental metrics."
Miguel Gonçalves
Operations Director | Diaverum Portugal
"Nextbitt is a reference partner for Microsoft, in a relationship of mutual trust and joint success over the last decade. Aligning the development of Nextbitt solutions with the evolution of the Azure platform, including the introduction of Artificial Intelligence, enhances our ability to respond to our customers' needs. In the short term, the next step will be to accompany the internationalization process, including making Nextbitt available on the marketplace.
"Using the Nextbitt platform allows us to keep track of our portfolio of buildings and assets in an integrated and structured way. It is in this cloud-based environment that we manage requests for corrective action and the needs of our employees in the field of building management and services, allowing the various stages of the resolution process to be monitored online by the respective parties (requester, service providers and management team). The entire plan of preventive activities and audits is also centrally controlled on this platform. This is an essential tool for any Facility Manager."
Abel Aguiar
Executive Director & Board Member | Partner Channel
"Through Nextbitt's energy management system we estimate 5% average annual savings in electricity, which given the reality and the bank's universe of facilities, has a significant weight in the bank's operational footprint and in reducing energy costs."
"Through Nextbitt's energy management system we estimate 5% average annual savings in electricity, which given the reality and the bank's universe of facilities, has a significant weight in the bank's operational footprint and in reducing energy costs."
Bruno Jorge
Head of Facilities Banco BPI
"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."
“On the Nextbitt platform we have all resources digitized, thus being able to monitor and maintain them, and systematize all processes and maintenance needs requested by our internal customers. This way we can reduce waiting times for requested interventions. This naturally reduces our costs, as we need shorter teams.”
Flávio Ferreira
Facilities & Maintenance Manager
"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."
"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."
André Vieira d'Almeida
Engineering and Maintenance
"The need to manage a large asset portfolio, which is highly diversified and spread across the country, meant that we had to adopt a platform with a proven track record in the stable market, which would give us a guarantee of commitment, but also the necessary adaptability to CTT's specificities. Nextbitt was that solution."
"The need to manage a large asset portfolio, which is highly diversified and spread across the country, meant that we had to adopt a platform with a proven track record in the stable market, which would give us a guarantee of commitment, but also the necessary adaptability to CTT's specificities. Nextbitt was that solution."
Ana Catarina Dias
Director of Physical Resources and Security
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