All Case Studies

Retail & Fashion

Salsa Jeans uses the Nextbitt platform for centralized management of maintenance operations and control of SLAs

91 users | 6,200 assets | 86 stores

Salsa Jeans, a leading fashion brand in Portugal and Spain, was looking for a solution that would centralize and optimize maintenance management for all its stores on the Iberian Peninsula, making it easier to control and respond quickly to maintenance, incidents and emergencies.

The large number of stores and the diversity of processes created significant challenges for the management of Salsa Jeans' maintenance operation:

  • Each store operated with different procedures, which made it difficult to centralize maintenance information and control interventions.
  • When there were changes in the maintenance teams, information on assets and intervention histories was scattered and difficult to access.
  • Maintenance and emergency requests were communicated through different channels, such as phone calls and emails, which made the processing and follow-up of these requests complex and inefficient.

These factors increased the complexity of management and made it difficult to control the Service Levels agreed with the providers, a crucial point for guaranteeing consistency and quality in the operation of Salsa Jeans stores.

91

users

6.200

assets

86

stores

What has been done

Centralization of Maintenance Operations

‍Theimplementation of the Nextbitt platform has enabled Salsa Jeans to centrally manage the maintenance operations of 86 stores in Portugal and Spain. All the information, from incident management to audits, is now consolidated on a single platform. This centralization has brought significant improvements in the control and efficiency of operations.

Reduced Communication and Improved Efficiency

‍Withthe Nextbitt platform, Salsa Jeans has managed to reduce the need for communication via calls and emails by almost 90%. The 91 active users now have quick and efficient access to manage approximately 640 tickets a year, which simplifies workflow and improves the efficiency of operations.

Easy Access to Technical Documentation

‍Alltechnical documentation has been digitized and integrated into the Nextbitt platform, allowing technicians and store staff to easily access the information required for each intervention. This centralized access facilitates work and speeds up the maintenance process, contributing to greater agility in operations.

Automation and Scheduling of Preventive Maintenance

‍TheNextbitt platform has automated the scheduling of preventive maintenance, ensuring that 100% of the processes are scheduled automatically. This automation has significantly reduced analysis and response times, an essential factor in maintaining efficiency and total control over maintenance operations.

The result

The main benefits of the Nextbitt platform for Salsa Jeans:

  • Centralization of operations for 86 stores in Portugal and Spain.
  • 90% reduction in communications (calls and emails).
  • Technical documentation accessible to technicians and store personnel at the click of a button.
  • Automation of preventive maintenance, guaranteeing 100% scheduling.

The implementation of the Nextbitt platform has allowed Salsa Jeans to operate more efficiently, reducing response times and ensuring total control of maintenance operations, which translates into greater efficiency and team satisfaction.

The result

The main benefits of the Nextbitt platform for Salsa Jeans:

  • Centralization of operations for 86 stores in Portugal and Spain.
  • 90% reduction in communications (calls and emails).
  • Technical documentation accessible to technicians and store personnel at the click of a button.
  • Automation of preventive maintenance, guaranteeing 100% scheduling.

The implementation of the Nextbitt platform has allowed Salsa Jeans to operate more efficiently, reducing response times and ensuring total control of maintenance operations, which translates into greater efficiency and team satisfaction.

What our customers say

"With Nextbitt, we've eliminated almost 90% of calls and emails.  

"With the Nextbitt platform, analysis and response times have improved considerably, and we know that 'time is money'.
In addition, today 100% of our preventive maintenance is scheduled automatically, which ensures efficiency and total control."



Luís Rodrigues

Construction and Maintenance Manager | Salsa Jeans

"With Nextbitt we have access to real-time data for effective management of Diaverum's environmental impact.  

"On the Nextbitt platform we monitor everything from water and energy consumption to air quality.
Large amounts of water are consumed in the hemodialysis process. The platform makes it possible to adjust the use of resources to needs, ensuring informed and actionable decisions based on various environmental metrics."



Miguel Gonçalves

Operations Director | Diaverum Portugal

Abel Aguiar Microsoft

"Nextbitt is a reference partner for Microsoft, in a relationship of mutual trust and joint success over the last decade.

"Nextbitt is a reference partner for Microsoft, in a relationship of mutual trust and joint success over the last decade. Aligning the development of Nextbitt solutions with the evolution of the Azure platform, including the introduction of Artificial Intelligence, enhances our ability to respond to our customers' needs. In the short term, the next step will be to accompany the internationalization process, including making Nextbitt available on the marketplace."



Abel Aguiar

Executive Director & Board Member | Partner Channel 

Microsoft Logo

"Through Nextbitt's energy management system, we estimate an average annual saving of 5% on electricity.

"Given the reality and universe of the bank's facilities, it has a significant impact on the bank's operational footprint and on reducing energy costs."

Bruno Jorge

Head of Facilities Banco BPI

Flavio Ferreira Zeitreel

With Nextbitt it was possible for us to centralize all information regarding our physical assets on a single platform.

“On the Nextbitt platform we have all resources digitized, thus being able to monitor and maintain them, and systematize all processes and maintenance needs requested by our internal customers. This way we can reduce waiting times for requested interventions. This naturally reduces our costs, as we need shorter teams.”

Flávio Ferreira

Facilities & Maintenance Manager

André Vieira d'Almeida_CUF

"Nextbitt has enabled us to manage all the existing processes in a multidisciplinary and multi-installation context.

"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."

André Vieira d'Almeida

Engineering and Maintenance

CUF Logo
Ana Catarina Dias_CTT

"Nextbitt was the ideal solution for the efficient and adaptable management of CTT's extensive asset park.

"The need to manage a large asset portfolio, very diversified and spread across the country, meant that we had to adopt a platform with a proven track record in the stable market, which would give us the guarantee of commitment, but also the necessary adaptability to CTT's specificities. Nextbitt was that solution."



Ana Catarina Dias

Director of Physical Resources and Security

CTT Logo

What our customers say

"With Nextbitt, we've eliminated almost 90% of calls and emails at Salsa Jeans."

"With the Nextbitt platform, analysis and response times have improved considerably, and we know that 'time is money'. In addition, 100% of our preventive maintenance is scheduled automatically, which ensures efficiency and total control."

Luís Rodrigues

Construction and Maintenance Manager | Salsa Jeans

With Nextbitt we have access to real-time data for effective management of Diaverum's environmental impact.

On the Nextbitt platform we monitor everything from water and energy consumption to air quality.
Large amounts of water are consumed in the hemodialysis process. The platform allows us to adjust the use of resources to needs, ensuring informed and actionable decisions based on various environmental metrics."

Miguel Gonçalves

Operations Director | Diaverum Portugal

Abel Aguiar Microsoft

"Nextbitt is a reference partner for Microsoft, in a relationship of mutual trust and joint success over the last decade.

"Nextbitt is a reference partner for Microsoft, in a relationship of mutual trust and joint success over the last decade. Aligning the development of Nextbitt solutions with the evolution of the Azure platform, including the introduction of Artificial Intelligence, enhances our ability to respond to our customers' needs. In the short term, the next step will be to accompany the internationalization process, including making Nextbitt available on the marketplace.

Abel Aguiar

Executive Director & Board Member | Partner Channel 

Microsoft Logo

Through Nextbitt's energy management system we estimate a 5% saving

"Through Nextbitt's energy management system we estimate 5% average annual savings in electricity, which given the reality and the bank's universe of facilities, has a significant weight in the bank's operational footprint and in reducing energy costs."

Bruno Jorge

Head of Facilities Banco BPI

Flavio Ferreira Zeitreel

With Nextbitt it was possible for us to centralize all information regarding our physical assets on a single platform.

"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."

Flávio Ferreira

Facilities & Maintenance Manager

André Vieira d'Almeida_CUF

"Nextbitt has enabled us to manage all the existing processes in a multidisciplinary and multi-installation context.

"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."

André Vieira d'Almeida

Engineering and Maintenance

CUF Logo
Ana Catarina Dias_CTT

"Nextbitt was the ideal solution for the efficient and adaptable management of CTT's extensive asset park.

"The need to manage a large asset portfolio, which is highly diversified and spread across the country, meant that we had to adopt a platform with a proven track record in the stable market, which would give us a guarantee of commitment, but also the necessary adaptability to CTT's specificities. Nextbitt was that solution."

Ana Catarina Dias

Director of Physical Resources and Security

CTT Logo

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