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Salsa Jeans uses the Nextbitt platform for centralized management of maintenance operations and control of SLAs
91 users | 6,200 assets | 86 stores
Salsa Jeans, a leading fashion brand in Portugal and Spain, was looking for a solution that would centralize and optimize maintenance management for all its stores on the Iberian Peninsula, making it easier to control and respond quickly to maintenance, incidents and emergencies.
The large number of stores and the diversity of processes created significant challenges for the management of Salsa Jeans' maintenance operation:
These factors increased the complexity of management and made it difficult to control the Service Levels agreed with the providers, a crucial point for guaranteeing consistency and quality in the operation of Salsa Jeans stores.
Centralization of Maintenance Operations
Theimplementation of the Nextbitt platform has enabled Salsa Jeans to centrally manage the maintenance operations of 86 stores in Portugal and Spain. All the information, from incident management to audits, is now consolidated on a single platform. This centralization has brought significant improvements in the control and efficiency of operations.
Reduced Communication and Improved Efficiency
Withthe Nextbitt platform, Salsa Jeans has managed to reduce the need for communication via calls and emails by almost 90%. The 91 active users now have quick and efficient access to manage approximately 640 tickets a year, which simplifies workflow and improves the efficiency of operations.
Easy Access to Technical Documentation
Alltechnical documentation has been digitized and integrated into the Nextbitt platform, allowing technicians and store staff to easily access the information required for each intervention. This centralized access facilitates work and speeds up the maintenance process, contributing to greater agility in operations.
Automation and Scheduling of Preventive Maintenance
TheNextbitt platform has automated the scheduling of preventive maintenance, ensuring that 100% of the processes are scheduled automatically. This automation has significantly reduced analysis and response times, an essential factor in maintaining efficiency and total control over maintenance operations.
Amoreiras, R. Tierno Galvan, Torre 3, 7º Piso, N.º 711
1070-274 Lisboa
info@nextbitt.com
(+351) 211 347 042
Paseo de la Habana, 9 y 11, 28036 Madrid
info@nextbitt.com
(+351) 211 347 042