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CUF uses Nextbitt platform to improve Medical Equipment Management, Maintenance Management and Documentation
Users: 2,259 | Assets: 54,898 | Work orders: 909,511 | Audits: 1,186 | Facilities: 21 Clinics, 14 Hospitals, 5 Members' Offices
CUF, one of the largest healthcare groups in Portugal, was facing challenges in asset and maintenance management, particularly in terms of efficiency, flexibility and compliance with strict quality and safety requirements. The organization needed a solution that would not only guarantee compliance with its certifications and accreditations, but would also be practical, auditable and capable of supporting teams in the field, overcoming gaps in existing processes.
Implementation of an Integrated Solution for Asset Management and Maintenance
Before working with Nextbitt, CUF faced significant difficulties in terms of systematization and mobility, with manual processes making it difficult to monitor and manage maintenance. Implementing the Nextbitt platform allowed CUF to effectively integrate asset management and preventive and corrective maintenance, including calibrations and soft services. The solution guaranteed not only efficiency, but also flexibility and auditability, adjusting to the specific needs of the healthcare sector.
Preventive Maintenance Management and Recurring Action Planning
CUF made extensive use of the Nextbitt platform's preventive maintenance module, which enabled it to plan, assign, record and audit all recurring actions related to healthcare assets. From support systems to medical equipment, the platform ensured high-quality execution, in line with the requirements of ISO 9001 and JCI certifications. This module was fundamental for the organization, ensuring that all maintenance actions were carried out accurately and within the stipulated deadlines, avoiding critical failures in essential equipment.
Real-time monitoring and SLA tracking
Nextbitt enabled CUF to create dynamic and interactive dashboards, accessible in real time by the entire company hierarchy. Based on Business Intelligence (BI), the platform provided a detailed overview of the performance of maintenance operators, monitoring contracted SLAs and making it easier to identify areas for improvement. The transparency generated by this functionality made it possible to act quickly to correct any deviations, increasing effectiveness and agility in operations management.
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