CUF, one of the largest healthcare groups in Portugal, was facing challenges in asset and maintenance management, particularly in terms of efficiency, flexibility and compliance with strict quality and safety requirements. The organization needed a solution that would not only guarantee compliance with its certifications and accreditations, but would also be practical, auditable and capable of supporting teams in the field, overcoming gaps in existing processes.
Improved Operational Efficiency and Reduced Errors
The introduction of the Nextbitt platform resulted in a significant improvement in operational efficiency, automating critical processes and allowing CUF to increase its productivity. The ability to accurately plan and audit maintenance actions has helped to reduce errors, failures and unexpected downtime. As a result, the company was able to ensure continued compliance with the quality certifications and high standards demanded by the healthcare sector, without compromising efficiency.
Increased Transparency and Real-Time Monitoring
With the introduction of dashboards, CUF has achieved a clear and accessible view of operational data, which has improved responsiveness and process transparency. Real-time monitoring of SLAs has provided an efficient control tool, allowing for quick adjustments and the correction of processes where necessary. This approach increased confidence in asset management and ensured that procedures were aligned with the organization's objectives.
Expansion and Standardization of Processes in the Network
Another important result of the partnership with Nextbitt was the standardization of asset management processes throughout CUF's network of healthcare units. The platform was implemented in all of the group's units, contributing to the standardization of maintenance practices and improving quality management consistently throughout the country. This level of integration and standardization was essential for CUF's continued growth, allowing it to expand its operations effectively.
Ease of Use and Continuous Evolution
The Nextbitt platform has been widely praised for its intuitive interface, which simplifies asset management and maintenance for all users. CUF recognizes that although the system has already evolved significantly, the use of artificial intelligence will represent a further revolution in user interaction with the platform. Collaboration with Nextbitt remains key to optimizing operations and preparing the company for the challenges of the future.
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