TL;DR
- Financial institutions manage vast and distributed building portfolios, facing increasing pressure to reduce carbon emissions and operational risk.
- The Nextbitt platform supports centralised asset, energy and facilities management — fully aligned with ESG compliance and audit readiness.
- BPI – CaixaBank achieved measurable results, including a 5% energy savings and centralised control over more than 80,000 assets across 450+ locations.
Problem Context
The banking sector is no longer just a financial engine — it's also a large-scale infrastructure operator. Hundreds of branches, office buildings, and service centres across national networks generate a significant operational and environmental footprint. In this landscape, physical asset management is no longer a support function — it’s a strategic lever for ESG transformation.
Regulators, shareholders, and clients increasingly demand transparency in resource consumption, emissions, and governance practices. Yet, many banks still rely on fragmented systems, manual reporting, and inconsistent supplier performance tracking.
Technical Diagnosis
What limits efficiency in banking operations is not the absence of strategy — it’s the lack of system-wide visibility and standardisation. Key challenges include:
- Outdated or unstructured asset inventories
- Inconsistent SLA control across outsourced services
- Delayed or manual reporting of energy and carbon data
- Inefficient back-office processes consuming operational capacity
“The gap between ESG ambition and operational execution in banking starts with the buildings. Data must drive decision-making at every level.”
— Pedro Morais, CTO at Nextbitt
Solutions and Trade-offs
Solution |
Centralisation |
Energy Visibility |
SLA Control |
ESG Compliance |
Manual spreadsheets |
Low |
None |
Poor |
High risk |
Legacy FM systems |
Medium |
Partial |
Reactive |
Not auditable |
Nextbitt platform |
High |
Real-time |
Dynamic |
Fully aligned |
Nextbitt delivers:
- One platform to manage thousands of physical assets
- Energy monitoring per building with real-time anomaly detection
- SLA tracking and automation across all suppliers
- Ready-to-export data for ESG reporting under EU CSRD and taxonomy
Real-World Use Case – BPI | CaixaBank
|Real-World Use Case – BPI | CaixaBank
BPI – CaixaBank, a leading European financial institution, manages a vast portfolio of over 350 locations and 80,000+ assets. The bank set out to reduce operational complexity, increase energy efficiency, and take full control over the carbon footprint of its facilities.
Implementation included:
- Digitalisation of all physical asset management processes
- A full audit of asset reality across all locations
- Centralised platform for maintenance provider coordination
- Enforcement of SLAs for internal and external teams
- Real-time monitoring of energy consumption
- Ongoing partnership for digital and ESG transformation
Results achieved:
- 5% average annual energy savings
- 4,500+ active internal requestors across teams
- Reduction in back-office operational load
- Improved SLA performance and service quality
- Better ESG reporting capacity across the real estate portfolio
- Centralised governance across 450+ branches and service centres
“Our partnership with Nextbitt has gone very well — we've delivered better service quality to our internal clients and also achieved significant operational cost reductions through the platform.”
— Bruno Jorge, Head of Facilities Management, BPI – CaixaBank
Stats and Benchmarks
- Commercial buildings account for around 40% of final energy consumption in the European Union. 🔗 European Comission, 2020. The EU Building Stock Observatory (BSO) is a tool that keeps track of the characteristics and energy performance of buildings in the EU.
- According to EU policy research linked to the Energy Performance of Buildings Directive (EPBD), building automation and digital management systems can help reduce the primary energy use of EU buildings by up to 14%. The IEA adds that digital platforms significantly increase operational efficiency and support regulatory compliance. 🔗 European Commission – EPBD Recast Impact Assessment, 2021 🔗 IEA – Digitalization and Energy, 2023
Technical Evaluation Checklist
✅ Asset visibility across 450+ locations
✅ Energy monitoring with real-time alerts
✅ SLA management with automated compliance tracking
✅ Digital inventory and audit trail for 80,000+ assets
✅ Data structured for CSRD, EU taxonomy and ESG audits
✅ Scalable to other regions or international markets
✅ Supplier performance analytics by region and contract
Product Integration and Use
Nextbitt’s modular suite adapts to the realities of the banking sector, whether in retail banking, back-office operations or support infrastructures:
- Enterprise Asset Management (EAM) – Control the lifecycle of thousands of critical assets
- Facility Management – Oversee outsourced services, automate work orders and track SLA performance
- Energy Management System (EMS) – Track real-time consumption and detect inefficiencies
- ESG Reporting Support – Align sustainability reporting with EU regulatory requirements (CSRD, EU taxonomy)
Final Thoughts
In an increasingly regulated and performance-driven environment, financial institutions must shift from fragmented operational control to data-driven infrastructure management.
Nextbitt enables banks to do just that — transforming physical operations into a strategic asset, improving energy efficiency, strengthening compliance, and supporting long-term ESG objectives.
One of the most immediate impacts reported by the BPI operations team was the relief on internal resources: by digitising service flows and centralising supplier coordination, teams were able to shift focus toward planning and continuous improvement — rather than spending time on manual follow-ups.
Technical FAQ
- Is the platform suited for large-scale retail banking networks?
Yes. The system is built to manage complex hierarchies, leased locations, and large-scale asset volumes across countries. - Can Nextbitt support CSRD and ESG reporting requirements?
Absolutely. All data is structured and exportable in formats aligned with CSRD, EU taxonomy and ESG audits. - How quickly can a bank scale across new locations or regions?
The modular architecture and centralised governance model allow phased rollouts, starting with priority sites and scaling as needed.
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