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TL;DR 

  • Financial institutions manage vast and distributed building portfolios, facing increasing pressure to reduce carbon emissions and operational risk. 
  • The Nextbitt platform supports centralised asset, energy and facilities management — fully aligned with ESG compliance and audit readiness. 
  • BPI – CaixaBank achieved measurable results, including a 5% energy savings and centralised control over more than 80,000 assets across 450+ locations. 


Infographic showing the full BPI – CaixaBank network (450+ sites), with key metrics: 80,000+ assets, 5% energy savings, 4,500+ requestors.


Problem Context 

The banking sector is no longer just a financial engine — it's also a large-scale infrastructure operator. Hundreds of branches, office buildings, and service centres across national networks generate a significant operational and environmental footprint. In this landscape, physical asset management is no longer a support function — it’s a strategic lever for ESG transformation. 

Regulators, shareholders, and clients increasingly demand transparency in resource consumption, emissions, and governance practices. Yet, many banks still rely on fragmented systems, manual reporting, and inconsistent supplier performance tracking. 
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Technical Diagnosis 

What limits efficiency in banking operations is not the absence of strategy — it’s the lack of system-wide visibility and standardisation. Key challenges include: 

  • Outdated or unstructured asset inventories 
  • Inconsistent SLA control across outsourced services 
  • Delayed or manual reporting of energy and carbon data 
  • Inefficient back-office processes consuming operational capacity 

“The gap between ESG ambition and operational execution in banking starts with the buildings. Data must drive decision-making at every level.” 
— Pedro Morais, CTO at Nextbitt 

 

 

Solutions and Trade-offs  

Solution 

Centralisation 

Energy Visibility 

SLA Control 

ESG Compliance 

Manual spreadsheets 

Low 

None 

Poor 

High risk 

Legacy FM systems 

Medium 

Partial 

Reactive 

Not auditable 

Nextbitt platform 

High 

Real-time 

Dynamic 

Fully aligned 

 

Nextbitt delivers: 

  • One platform to manage thousands of physical assets 
  • Energy monitoring per building with real-time anomaly detection 
  • SLA tracking and automation across all suppliers 
  • Ready-to-export data for ESG reporting under EU CSRD and taxonomy 

 

Real-World Use Case – BPI | CaixaBank 

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Real-World Use Case – BPI | CaixaBank 

BPI – CaixaBank, a leading European financial institution, manages a vast portfolio of over 350 locations and 80,000+ assets. The bank set out to reduce operational complexity, increase energy efficiency, and take full control over the carbon footprint of its facilities. 

 

Implementation included: 

  • Digitalisation of all physical asset management processes 
  • A full audit of asset reality across all locations 
  • Centralised platform for maintenance provider coordination 
  • Enforcement of SLAs for internal and external teams 
  • Real-time monitoring of energy consumption 
  • Ongoing partnership for digital and ESG transformation 

 

Results achieved: 

  • 5% average annual energy savings 
  • 4,500+ active internal requestors across teams 
  • Reduction in back-office operational load 
  • Improved SLA performance and service quality 
  • Better ESG reporting capacity across the real estate portfolio 
  • Centralised governance across 450+ branches and service centres 

 

“Our partnership with Nextbitt has gone very well — we've delivered better service quality to our internal clients and also achieved significant operational cost reductions through the platform.”  

— Bruno Jorge, Head of Facilities Management, BPI – CaixaBank 

 

 Case Study – BPI 

 

Stats and Benchmarks 

  • Commercial buildings account for around 40% of final energy consumption in the European Union. 🔗 European Comission, 2020. The EU Building Stock Observatory (BSO) is a tool that keeps track of the characteristics and energy performance of buildings in the EU. 

 

Technical Evaluation Checklist 

Asset visibility across 450+ locations 
Energy monitoring with real-time alerts 
SLA management with automated compliance tracking 
Digital inventory and audit trail for 80,000+ assets 
Data structured for CSRD, EU taxonomy and ESG audits 
Scalable to other regions or international markets 
Supplier performance analytics by region and contract 


Product Integration and Use 

Nextbitt’s modular suite adapts to the realities of the banking sector, whether in retail banking, back-office operations or support infrastructures: 

  • Enterprise Asset Management (EAM) – Control the lifecycle of thousands of critical assets 
  • Facility Management – Oversee outsourced services, automate work orders and track SLA performance 
  • Energy Management System (EMS) – Track real-time consumption and detect inefficiencies 
  • ESG Reporting Support – Align sustainability reporting with EU regulatory requirements (CSRD, EU taxonomy) 

 ntegration diagram showing how EAM, FM, EMS, and ESG modules work together in the Nextbitt platform, tailored to banking use cases.

 

Final Thoughts 

In an increasingly regulated and performance-driven environment, financial institutions must shift from fragmented operational control to data-driven infrastructure management. 

Nextbitt enables banks to do just that — transforming physical operations into a strategic asset, improving energy efficiency, strengthening compliance, and supporting long-term ESG objectives. 

One of the most immediate impacts reported by the BPI operations team was the relief on internal resources: by digitising service flows and centralising supplier coordination, teams were able to shift focus toward planning and continuous improvement — rather than spending time on manual follow-ups. 

Chart demonstrating the transforming physical operations into a strategic asset, improving energy efficiency, strengthening compliance, and supporting long-term ESG objectives.

 

Technical FAQ 

  1. Is the platform suited for large-scale retail banking networks?
    Yes. The system is built to manage complex hierarchies, leased locations, and large-scale asset volumes across countries.
  2. Can Nextbitt support CSRD and ESG reporting requirements?
    Absolutely. All data is structured and exportable in formats aligned with CSRD, EU taxonomy and ESG audits.
  3. How quickly can a bank scale across new locations or regions?
    The modular architecture and centralised governance model allow phased rollouts, starting with priority sites and scaling as needed.

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