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Hospitality

How DHM Hotels Reduced Energy and Water Consumption by 20% with Nextbitt

Users: 267 | Assets: 33,000 | Work orders: 3,600 Corrective and 3,600 Preventive | Facilities: 14 hotels with more than 1,000 rooms

DHM

Discovery Hotel Management (DHM), a chain of 14 hotels and 5 golf courses, renowned for its presence in various tourist destinations in Portugal, was facing significant challenges in managing its assets and monitoring consumption.  

The lack of a centralized solution made it difficult to manage contracts, prevent breakdowns and comply with sustainability requirements. To resolve these issues, DHM Hotels was looking for an effective, integrated platform that would guarantee operational control, cost savings and alignment with long-term sustainability objectives. The partnership with Nextbitt has enabled DHM to optimize its operations and align itself with sustainability objectives.

Aerial view of hotel pool – optimizing hospitality operations with sustainable asset management.
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Users
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Assets
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Corrective work orders
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Preventive work orders
Team meeting from above – strategic planning supported by centralized asset data.

What has been done

 

"Technology is a strategic ally for the hotel industry, not only to reduce costs, but also to improve the customer experience and strengthen the sustainability of operations. Our case shows that it is possible to optimize asset management without compromising service quality. I believe that other hoteliers who want to modernize their processes and reduce their environmental footprint can benefit significantly from solutions such as Nextbitt."
Luís Mexia Alves, CEO of DHM

Nextbitt has implemented an asset management and sustainability solution for DHM Hotels, providing:

Real-time monitoring of energy and water consumption through the installation of 163 meters distributed throughout the units.
Digital asset management to ensure total control over the equipment and infrastructure of hotels and golf courses.
Preventive maintenance to minimize breakdowns and optimize operational efficiency.

Customized dashboards, allowing detailed analysis of resources and support for informed decision-making.

The Result

 

"Before partnering with Nextbitt, asset management and consumption monitoring were limited by basic tools. This reactive approach to maintenance resulted in high costs and operational inefficiency. With Nextbitt's solution, we were able to centralize all information on a single platform, access KPIs in real time and improve preventive maintenance planning. This not only optimized costs, but through improved efficiency also reinforced our commitment to sustainability."

Luís Mexia Alves, CEO of DHM

With Nextbitt's solution, DHM Hotels obtained:

- MA 20% reduction in energy and water consumption, ensuring greater efficiency and sustainability.
- A 15% reduction in maintenance and repair costs, promoting more efficient asset management.
- Real-time operational control, increasing response capacity and preventing equipment failures.
- The basis for a solid environmental strategy, aligned with DHM Hotels' long-term objectives of attracting eco-conscious customers and greater efficiency in hotel management.

Nextbitt's technology gives DHM Hotels a more intelligent management model, with a direct impact on operational efficiency and the sustainability of its business.

"Working with experienced partners such as Nextbitt can make all the difference in optimizing resources and transitioning to a more sustainable model."

Luís Mexia Alves, CEO of DHM

Dual-monitor dashboard – monitoring hotel infrastructure and energy metrics in real time.

What our customers say

With Nextbitt, we've eliminated almost 90% of calls and emails.  
"With the Nextbitt platform, analysis and response times have improved considerably, and we know that 'time is money'.
In addition, today 100% of our preventive maintenance is scheduled automatically, which ensures efficiency and total control."

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Luís Rodrigues

Construction and Maintenance Manager, Salsa Jeans

With Nextbitt we have access to real-time data for effective management of Diaverum's environmental impact.
"On the Nextbitt platform we monitor everything from water and energy consumption to air quality.
Large amounts of water are consumed in the hemodialysis process. The platform makes it possible to adjust the use of resources to needs, ensuring informed and actionable decisions based on various environmental metrics."

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Miguel Gonçalves

Operations Director, Diaverum Portugal

Nextbitt is a reference partner for Microsoft, in a relationship of mutual trust and joint success over the last decade.
"Nextbitt is a reference partner for Microsoft, in a relationship of mutual trust and joint success over the last decade. Aligning the development of Nextbitt solutions with the evolution of the Azure platform, including the introduction of Artificial Intelligence, enhances our ability to respond to our customers' needs. In the short term, the next step will be to accompany the internationalization process, including making Nextbitt available on the marketplace."

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Abel Aguiar

Executive Director & Board Member, Partner Channel

Through Nextbitt's energy management system, we estimate an average annual saving of 5% on electricity.
"Given the reality and universe of the bank's facilities, it has a significant impact on the bank's operational footprint and on reducing energy costs."

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Bruno Jorge

Head of Facilities, Banco BPI

With Nextbitt it was possible for us to centralize all information regarding our physical assets on a single platform.
“On the Nextbitt platform we have all resources digitized, thus being able to monitor and maintain them, and systematize all processes and maintenance needs requested by our internal customers. This way we can reduce waiting times for requested interventions. This naturally reduces our costs, as we need shorter teams.”

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Flávio Ferreira

Facilities & Maintenance Manager

Nextbitt has enabled us to manage all the existing processes in a multidisciplinary and multi-installation context.
"Engineering and maintenance in the hospital environment increasingly requires an effort to plan, record and control activity, which is only possible with a solid management platform. Nextbitt has enabled us, in a multidisciplinary and multi-site context, to manage all existing processes - inspections, preventive and corrective maintenance, calibrations, audits, among others - and also to develop innovative IoT solutions which, in a partnership logic, guarantee continuous improvement and have prepared the future of asset management."

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André Vieira d'Almeida

Engineering and Maintenance, CUF

Nextbitt was the ideal solution for the efficient and adaptable management of CTT's extensive asset park.
"The need to manage a large asset portfolio, very diversified and spread across the country, meant that we had to adopt a platform with a proven track record in the stable market, which would give us the guarantee of commitment, but also the necessary adaptability to CTT's specificities. Nextbitt was that solution."

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Ana Catarina Dias

Director of Physical Resources and Security, CTT